NEW BUILD WARRANTY

Mac Group Ltd is a family run business established in 2011

Quality is not expensive it’s priceless

New Home 10-Year Warranty

All our homes come with an independent 10-year insurance-backed warranty – so you can have total confidence.

When you purchase a new home from Mac Group Ltd, you can be confident that it has been constructed to a very high standard and complies with the latest UK Building Regulations.

Mac Group Ltd works side by side with ICW throughout every stage of the construction of your new home. ICW are one of the UK’s leading providers of structural warranties and insurance services to the housebuilding industry You will be purchasing your new home in complete confidence that it has been inspected regularly throughout every stage of its construction, from the design stage to build completion, by one of ICW’s independent, fully qualified and experienced building surveying inspectors.

Our homes are always built to exceed the very latest UK Building Regulations standards and to ICW’s technical manual, the technical benchmark for all newly built homes. The standards provide guidance on every part of the building process from external structural foundations to internal decoration including tolerances, performance and technical standards.

Once your new home is complete, the building inspector from ICW will walk around the property, examining it in detail and making sure it has been built to perfect order in what is called the Final Independent Inspection. Upon passing the home, ICW will issue a 10-year New Homes Warranty, of which, we will pass on to your solicitor upon exchange of contracts. Inside you’ll find details of the guarantee, including the date on which it becomes effective.

In addition to these independent building inspections, our in-house Building Managers inspect all of our properties daily and at key stages throughout the construction process.

At Mac Build Homes we build to only the very highest of United Kingdom construction standards and building regulations. We only ever use UK based industry renowned architects, engineers and contractors to design and build all of our homes.

The cover offered by the ICW 10-Year
New Homes Warranty has two stages

  • An initial guarantee period which extends for two years from the start date of the New Homes Warranty (date you purchase you home) and provides for the putting right of any defect or damage to your home caused by faulty workmanship or materials.

  • A structural guarantee period which extends for the full 10 years of your New Homes Warranty. This insures you against major damage due to a defect in the structure or damage to the drainage system caused by non-compliance with building regulation technical requirements.

  • Your interests are additionally covered by the Consumer Code for Home Builders which we adhere to. Please visit our Consumer Code page for further information on the Code, which gives protection and rights to purchasers of our new homes.

Mac Group LTD 2-Year Warranty

Customer First also means we don’t forget about you once you’ve completed your purchase.

We’ll be there for you if you need us, and are strong on looking after our Customers in any way we can.

Our Two Year Warranty starts the moment you purchase you new home and we will put right any unlikely problems due to faulty workmanship or materials you may be encountering.

Our friendly After Sales Care Teams are specifically trained and available to deal with any issues you may experience with your home, no matter how big or small. Their purpose is for your peace of mind.

After you have moved into your new home we will keep in touch and make sure that your experience of living in a new home is a thoroughly enjoyable one for years to come. Our professional and specialist teams are always only ever a phone call or email away.

Furthermore, in the most unlikely event of an emergency please know that we are well prepared. We will provide you with a 24-hour phone number to call and aim to be with you within 60 minutes of receiving the call.

Total Coverage – Warranty Summary

So, when you purchase a Mac Group Ltd property we will give you

  • A ten-year insurance-backed structural warranty from ICW

  • A two-year insurance-backed warranty against any faulty workmanship or materials from Mac Group Ltd

Rest assured – we have you and your family covered.